TERMS OF USE OF THE ZAS COMIDA EN TU BOCA C.B. (“ZAS”) WEB SITE (“WEB SITE TERMS”)
IMPORTANT LEGAL NOTICE
This page (together with our Privacy Policy and Cookie Policy) sets out the terms and conditions (“Website Terms and Conditions”) under which ZAS Comida en tu Boca C.B. (hereinafter “ZAS”) provides its services to you through the website. http://www.zascomidaentuboca.com. Please read these terms and conditions carefully before placing an order on our website, as the purchase of any product offered on the website will be subject to these terms and conditions. You should understand that by placing an order via the Website (now or in the future), you agree to be bound by these terms and conditions. Your use of the Site is also subject to these Terms and Conditions.
We reserve the right to modify these Terms and Conditions.
We recommend that you print a copy of these Terms and Conditions for future reference.
The use of your personal information provided through the Website will be governed by our Privacy Policy and Cookie Policy.
I. TERMS AND CONDITIONS OF USE AND SALE
1. INTRODUCTION AND OUR ROLE
1.1. Company data: ZAS is a Community of goods registered in the Mercantile Registry of Madrid and with registered office at Calle Cesar Puget Riquer 8- Santa Eulalia del Rio (Ibiza) 07840
1.2. CIF: The ZAS Tax Identification Number is E-57809519.
1.3. Service: We offer you a service whereby you may place orders (“Orders”) for food (“Products”) with the restaurants (“Restaurants”) that offer delivery or pick-up service listed on the ZAS Web Site (the “Service”).
2. ACCESS AND CONDITIONS OF THE WEB SITE
2.1. Web Access: Most areas of this Web Site are open to everyone and can be visited and accessed without the need to place an order and/or register your data.
2.2. Acceptance of the conditions: By accessing any part of this Web Site, you are agreeing to the Web Site Terms and Conditions. If you do not agree to the terms and conditions of this Site, you must leave this Site immediately, and you may not place orders through this Site.
2.3. Review of terms: ZAS may revise the Terms and Conditions of this Web Site at any time, so please check the content of these terms and conditions from time to time, as you will be bound by the terms and conditions in effect at the time you place an order with us.
2.4. Responsibility: It shall be your sole responsibility to do whatever is necessary to access the Web Site, and to ensure that all persons accessing the Web Site through your profile and/or Internet connection are aware of the Terms and Conditions of this Web Site, and comply with them.
3. YOUR STATUS
3.1. Capacity and age of majority: By placing an order through the Website, you warrant that:
3.1.1. has the legal capacity to enter into binding contracts; and
3.1.2. is not under 18 years of age.
3.2. Alcohol and cigarettes: You further acknowledge and agree that:
3.2.1. In accordance with the provisions of Law 11/2010 of December 17, 2010 on the prevention of underage drinking, it is prohibited to sell alcoholic beverages to persons under 18 years of age, or by persons over 18 years of age to persons under 18 years of age;
3.2.2. In accordance with Law 42/2010 of December 30, 2010, and Law 28/2005 of December 26, 2005, on health measures against smoking and regulating the sale, supply, consumption and advertising of tobacco products, the sale of cigarettes to minors under 18 years of age is not permitted;
3.2.3. Orders containing both alcohol and cigarettes cannot be accepted by persons under 18 years of age.
4. HOW TO PLACE AN ORDER AND HOW IT IS PROCESSED
4.1. Pick up of your order: Once you have selected the Products you wish to order from the menu of your chosen restaurant, you can place your order by clicking on the “proceed”, “place my order” or “like” button. Please note that it is important that you review the information you enter and correct any errors before clicking on the “proceed” button as once you click on this entry errors can no longer be corrected.
4.2. Modification or cancellation of your order: Once you have placed your order and your payment has been authorized, you will not be able to cancel your order or request a refund (for more details on order cancellation see section 4.4). If you wish to modify or cancel your order, you may contact our customer service, under the terms defined in section 6.3 and they will try to contact the restaurant in order to inform them of the requested changes. However, we cannot guarantee that we will be able to contact the restaurant or that the restaurant will agree to your changes, as they may have already started preparing your order.
4.3. Payment authorization: When payment is not authorized, your order will not be processed and will not be communicated to the corresponding restaurant.
4.4. Order management and possible rejections from the restaurant: Upon receipt of your order, ZAS will process your order and send you an e-mail notification that your order has been received and that your order is being processed.
Please note that any confirmation page you may see on the Web and any order confirmation you may receive via e-mail only implies that your order has been received and is being processed by us, but not necessarily that your order has been accepted by the restaurant. We try all our restaurants to accept all orders and we try to communicate immediately any rejection of an order. We will try to notify you of a possible rejection of your order as soon as possible (usually by email) but, restaurants may reject orders at any time, due to being too busy or, due to weather conditions or for any other reason.
4.5. Delivery of your order: Estimated delivery and pick-up times are provided by the restaurants and are estimates only. Neither we nor the restaurants guarantee that orders will be delivered or available for pick-up at the estimated times.
4.6 Completion of the ordering process: The contracting process will end when the order has been delivered to you and ZAS confirms whether you are satisfied with the service. ZAS will do this by sending an e-mail to your user account within forty-eight hours (48 hours) after the order has been delivered. Once you have completed the satisfaction survey, ZAS will automatically send you an e-mail to thank you for your trust and, if necessary, to apologize for any inconvenience caused.
5. PRICE AND PAYMENT
5.1. VAT and shipping costs: The prices shall be those indicated on this Web Site. These prices include VAT but exclude delivery charges, which will be added to the total amount due in your case (if you opt for delivery instead of collection).
5.2. Incorrect pricing: This Web Site contains a large number of menus and it is possible that some of the menus may contain an incorrect price. If the correct price of an order is higher than the price stated on the Site, ZAS will normally contact you before the order in question is dispatched. In such cases, neither ZAS nor the relevant restaurant will be obliged to deliver the order at the incorrect lower price or to compensate you for the incorrect price.
5.3. Methods of payment: Payment for orders through the website must be made by credit or debit card accepted by the restaurant or in cash at the place of delivery of the order.
5.4. Card payments: When making a payment with a credit or debit card, you may be asked to show the card with which you made the payment at the time of delivery as proof of identification and so that the restaurant can verify that the card matches the information on the order receipt. Please note that delays may occasionally occur in the processing of payments and transactions; which may result in delays of up to sixty (60) days in the collection of your bank account or the charging of your credit or debit card.
5.5. Rejected Orders: Due to standard banking practices, once you have placed an order by credit or debit card and payment has been authorized, your bank or card issuer will hold the full amount of your order. If your order is subsequently rejected by the restaurant (as set out in section 4.4 above) or cancelled for any other reason, your bank or card issuer will not make the transfer to us for payment of the order, and will instead release the corresponding amount back into your account. However, this may take 3 to 5 business days (or longer, depending on your bank or card issuer). You acknowledge and agree that neither we nor the relevant restaurant are responsible for any delay on the part of your bank or card issuer in releasing the amount from your account.
6. CUSTOMER SERVICE
6.1. General: Customer service is very important to us. In accordance with paragraphs 6.5 and 11, our Customer Service team will try to resolve any problems you may have with your order. You can contact our customer service by clicking or selecting the “Contact”, “Help” or “Help” button.
6.2. Questions about your order: If your order is taking longer than expected or if you have any other problem with your order, you can contact the restaurant via email or phone, or also by filling out the contact form on the ZAS website.
6.3. Change or cancellation of your order: If you wish to change or cancel an order that has already been placed and payment has been authorized, you may contact our Customer Service in the manner indicated and they will attempt to contact the restaurant with your request. However, we cannot guarantee that we will contact the restaurant or that the restaurant will agree to accept your changes or cancellations, as they may have already begun processing your order.
6.4. Complaints or suggestions: If you are dissatisfied with the quality of the products or services provided by a restaurant, please consider providing such information in the form of ratings, comments and reviews on the website (collectively, “Feedback”) to reflect your experience. Feedback is an important part of our quality control process.
6.5. Indemnification: If you are not satisfied with the quality of the products or services provided by a restaurant and would like a refund, proportional price reduction or any other type of compensation, you should contact the restaurant directly by filing a complaint and, if applicable, follow the restaurant’s complaint procedures. If you are unable to contact the restaurant or the restaurant refuses to serve you, you may contact our Customer Service within 48 hours of placing your order and one of our Customer Service Advisors will contact the restaurant to request compensation on your behalf. Please note that we have no control over the restaurants and the quality of the products or services they offer, and we cannot accept any liability or compensation that may be due to the restaurant.
7. LICENSE
7.1. Permitted conditions of use: You may use this website, as well as print and download extracts from it for your personal non-commercial use, provided that you comply with the following rules:
7.1.1. You may not engage in fraudulent use of the Site (such as hacking or scraping).
7.1.2. Unless otherwise stated, the copyright and all other intellectual and industrial property rights in this Web Site and the content published on this Web Site (including, but not limited to, photographs and graphic images) are owned by ZAS or ZAS’s licensors. These works are protected by intellectual property and copyright laws and conventions around the world, and all rights are reserved. For the purposes of the Terms and Conditions of this Web Site, any use of extracts from this Web Site other than as set out in paragraph 7.1 is prohibited.
7.1.3. You may not modify the digital or paper copies of any content that you print pursuant to Section 7.1, and you may not use any drawings, photos or other graphics, video or audio sequences, separately from any accompanying text.
7.1.4. You shall ensure that ZAS’s status as the author of the content on this Web Site is always acknowledged.
7.1.5. You may not use any of the contents of this Web Site or the Web Site itself for commercial purposes without obtaining a license from ZAS to do so.
7.2. Limitations of use: Without prejudice to the provisions of section 4.1, no part of this Web Site may be reproduced or stored in any other Web site, or included in any public or private electronic retrieval system or service, without prior written permission.
7.3. All rights reserved: Any rights not expressly granted in the Terms and Conditions of this Web Site are reserved.
8. ACCESS TO THE SERVICE
8.1. Availability of web page: Although ZAS attempts to ensure that this Web Site is normally available twenty-four (24) hours a day, ZAS shall not be liable if this Web Site is unavailable at any time or for any period of time.
8.2. Suspension of access: Access to this Web Site may be suspended temporarily and without notice.
8.3. Information security: Unfortunately, the transmission of information via the Internet is not completely secure. Although we will take reasonable steps to protect information about you, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk.
9. CONTENT AND USER BEHAVIOR
9.1. General:
9.1.1. Except for information relating to your personal data, which is subject to the ZAS Privacy Policy, any content that you enter or post on this Web Site (including but not limited to articles) will be considered non-confidential and non-proprietary (“User Content”). By posting such content, you acknowledge and warrant that you own or have all rights in and to such content. You acknowledge that ZAS shall have no responsibility or liability with respect to such content and that you may copy, disclose, distribute, incorporate and otherwise use such content, including the data, images, sounds, text and other items contained therein, for any and all commercial or non-commercial purposes.
9.1.2. You represent and warrant that any User Content that you post or upload does not violate any of the restrictions contained in paragraphs 9.2 and 9.3 below.
9.2. User Content Policies: It is strictly prohibited to post, upload or download on or from the Site, any User Content (including Opinions) that:
9.2.1. Violate any applicable local, national or international law;
9.2.2. Whether illegal or fraudulent;
9.2.3. Involves unauthorized advertising; or
9.2.4. Contain viruses or any other harmful programs.
9.3. User Feedback Policies: In particular (but without limitation), comments and opinions you post through the Website must not:
9.3.1. Contain no defamatory, obscene or offensive content;
9.3.2. Promote violence and discrimination;
9.3.3. Infringe the intellectual or industrial property rights of any other person;
9.3.4. Infringe any legal obligation to a third party (such as, for example, an obligation of confidentiality);
9.3.5. Promote illegal activities or invade the privacy of others;
9.3.6. Give the impression that it has been created by us; neither
9.3.7. To be used by impersonating another person or misrepresenting your affiliation with any other person.
9.4. Elimination of Opinions: The impermissible actions listed in sections 9.2 and 9.3 above are not exhaustive. ZAS reserves the right (but is not obliged unless required to do so by law) to remove or modify at any time the opinions and other content published and posted by users on the Website, which ZAS considers to be in breach of the prohibitions set out in 9.2 or 9.3 above, or which is objectionable or involves any damage or liability to ZAS, or to third parties.
9.5. Use of Opinions: User Reviews and other User Content are for informational purposes only and do not constitute advice on our part. User Reviews and User Content reflect the opinions of users who have placed orders through the Site or third parties, and any statements or advice provided by such persons are theirs alone. Accordingly, to the fullest extent permitted by law, we assume no liability to any third party for User Feedback and User Content, including, without limitation, any mistakes, defamation, obscenity, omissions or falsehoods that may be contained in such materials.
9.6. Responsibility: You agree to hold us harmless from any loss, damage and/or claim (and other related costs) that may be incurred or claimed against us by a restaurant or third party as a result of the Reviews or Content included on our Site in breach of any of the representations and warranties, covenants or restrictions set forth in this Section 9.
9.7. Disclosure to authorities and courts: ZAS will fully cooperate with any law enforcement authorities who request or require it to disclose the identity or location of anyone posting any Opinions or content in breach of Sections 9.2 or 9.3 or any other applicable restriction, indemnifying us to the fullest extent permitted by law from any liability for any such disclosure.
10. LINKS TO AND FROM OTHER WEBSITES
10.1. Third-party websites: Links to third party web sites on this Web Site are provided solely for your convenience. If you were to use these links, you would leave this Web Site. ZAS has not reviewed all of these third party sites and does not control (and is not responsible for) these sites or their content or availability. ZAS makes no warranties or representations about them, the material on them, or the results of using them. If you decide to access any of these third party web sites linked to this Web Site, you do so entirely at your own risk.
10.2. Redirection permission: You will be able to redirect to the home page of this site (www.zascomidaentuboca.com), provided you do so:
10.2.1. In a reasonable manner and in compliance with applicable law, without harming or taking advantage of the reputation of ZAS.
10.2.2. You may not generate any link from a web page that is not owned by you or in a manner that would suggest any association with ZAS that does not exist.
10.2.3. The web page from which you link must comply with the content standards set forth in the Terms of this Web Site (in particular paragraph 9 (User Content and Feedback);
10.2.4. ZAS shall have the right to withdraw the redirection permission at any time.
11. DISCLAIMER OF LIABILITY
11.1. Web Information: Although ZAS tries to ensure that the information on this Web Site is correct, we make no representation that it is accurate or complete. ZAS may make changes to the content of this Web Site, or to the services and prices described in this Web Site, at any time without notice. The content of this Web Site may be out of date and ZAS makes no commitment to keep it up to date.
11.2. Allergies, Dietary and other menu information: ZAS attempts to accurately reproduce product names, descriptions, prices, and special offer information, and temperature and allergy warnings and other information (“Menu Information”) from menus provided to us by restaurants. However, it is the responsibility of the restaurants to provide the Menu Information and to ensure that it is accurate and up to date, and ZAS is not responsible for it. If you have any questions about allergen warnings, the ingredients of a dish, or any other menu information, you should confirm with the restaurant directly before ordering.
11.3. Actions and omissions of the restaurant: The legal relationship pertaining to the delivery and purchase of a food order is between you and the restaurant with which you place your order. We have no control over the actions or omissions of any restaurant. By using the Site, you agree and acknowledge, without limitation, that:
11.3.1. That we make no warranty that the Products ordered from a restaurant through the Site will be of satisfactory or adequate quality in your opinion, and that we shall not be liable therefor.
11.3.2. Estimated delivery and pick-up times are provided by the restaurants and are estimates only. Neither we nor the restaurants guarantee that orders will be delivered or available for pick-up within such estimated times.
11.3.3. We encourage all of our restaurants to accept all orders and to communicate any refusals immediately to notify you (usually by email) as soon as possible. However, we cannot guarantee that restaurants will accept all orders as they may reject orders at any time because they are too busy, due to weather conditions or for any other reason.
11.3.4. The above statements do not affect your legal rights against any restaurant.
11.4. Exclusion: Access to this Web Site and our services is permitted on the basis that we exclude to the fullest extent permitted by law any representations, warranties, conditions and/or obligations (including any conditions imposed by law which, but for the terms of this Web Site, would apply in relation to this Web Site and the services we provide).
12. RESPONSIBILITY
12.1. General: Nothing in these Website Terms excludes or limits our liability for death or personal injury arising from ZAS’s negligence, or ZAS’s liability for fraudulent misrepresentation or for any other liability which cannot be excluded or limited under applicable law. Nothing in these Web Site Terms affects your statutory rights.
12.2. Exemption from liability: Without prejudice to the provisions of clause 12.1, under no circumstances shall ZAS be liable, whether arising out of or in connection with the Service or the Website, whether in contract, tort or negligence, (including the use, inability to use or the results of use of the Service or the Website) for:
12.2.1. any loss of profits, sales, business or income;
12.2.2. loss or corruption of data, information or software;
12.2.3. loss of business opportunities;
12.2.4. loss of anticipated savings;
12.2.5. the loss of goodwill, or
12.2.6. any indirect or consequential loss.
12.3. Limitation of liability: Pursuant to clauses 11, 12.1 and 12.2, ZAS’s total liability to you in connection with your use of the Website and the services we provide, including (and for illustrative purposes only) liability for breach of the Terms of this Website and liability in tort (including, by way of example, negligence), is limited to an amount equal to two times the value of your order or £113, whichever is less.
12.4. Additional costs: If your use of the content of this Web Site results in the need for maintenance, repair or correction of equipment, software or data, you assume all associated costs, including, without limitation, costs related to the maintenance, repair or adaptation of any equipment, software or data that you may own, lease, license or otherwise use.
13. RESOLUTION
13.1. Causes for termination: ZAS may terminate or suspend (at its sole discretion) your right to use this Web Site and the use of the Services immediately by notifying you in writing (including via e-mail) if:
13.1.1. if you use the Site in breach of the provisions of stipulation 7.1 (License)
13.1.2. has posted reviews or any other User Content in breach of the provisions of Section 9.2 or 9.3 (User Content and Reviews);
13.1.3. if it fails to comply with the provisions of Section 10.2 (Links to and from other websites); or
13.1.4. If you breach any other term of the Terms of this Web Site.
13.2. Obligations in the event of termination of the contract: Upon termination or suspension, you must immediately destroy all downloaded or printed extracts from this Web Site.
14. WRITTEN COMMUNICATIONS
By using our site, you agree that communications to you will be primarily electronic. We will contact you by e-mail or provide you with information by posting it on our website. For contractual purposes you accept these means of communication and acknowledge the validity of contracts, notices, information and other communications that we provide by these means. This condition does not affect the rights that may correspond to you.
15. EVENTS BEYOND OUR CONTROL
15.1. We shall not be liable for any failure to perform or delay in the performance of any of our obligations under this Agreement that is due to events beyond our control (“Force Majeure”).
15.2. Force Majeure shall mean any act, event, omission or accident beyond our control and includes in particular (without limitation) the following:
15.2.1. strikes, work stoppages or any other industrial action;
15.2.2. civil unrest, riots, invasions, terrorist attacks, wars (declared or undeclared), threats or preparations for war;
15.2.3. fire, explosion, storm, flood, earthquake, subsidence, epidemic and any other natural disaster;
15.2.4. inability to use railroads, ships, airplanes, motorized transport or any other type of public or private transport;
15.2.5. impossibility of using public or private telecommunications networks, and
15.2.6. acts, decrees, legislation, regulations or restrictions of any government.
15.3. Our obligations under this Agreement will be suspended for the duration of the Force Majeure Event and we will have an extension of time for the performance of our obligations for the duration of the Force Majeure Event. We will use our best efforts to terminate the Force Majeure Event or to find a solution whereby we can perform our obligations under these Website Terms despite the Force Majeure Event.
16. ADDITIONAL CONDITIONS
16.1. Privacy policy: We are committed to protecting your privacy and security. All personal data we collect from you will be processed in accordance with our Privacy Policy and the provisions of Law 15/1999, of December 13, 1999, on the Protection of Personal Data. You should review our Privacy Policies, which are incorporated into the Terms and Conditions of this Web Page by this reference and are available here.
16.2. Other conditions: You should also review our Cookie Policy for information on how and why we use cookies to improve site and service quality, our Discount Coupon Terms and Conditions for information on the use of promotional credits and discounts on the Website and our Contest Terms and Conditions for information on the Terms and Conditions of any Contests we may run from time to time. They are all incorporated into these Website Terms by this reference.
16.3. Nullity: If any provision, or portion thereof, of the Terms of this Web Site shall be declared unlawful, void or otherwise unenforceable by any court or competent authority, such provision or portion thereof shall be severed from the Terms of this Web Site, and the remaining Terms of this Web Site shall apply as if the unlawful, void or otherwise unenforceable provision, or portion thereof, had never been agreed to.
16.4. Complete agreement: Any failure (in whole or in part), or delay in the, enforcement of any provision of the Terms of this Web Site by you shall not be construed as a waiver of your or our rights and remedies.
16.5. Waiver: any failure or delay by you or by us in enforcing (in whole or in part) any provision of these Website Terms shall not be construed as a waiver of your or our rights or remedies.
16.6. Assignment: You may not assign any of your rights or obligations under the Terms of this Site without our prior written consent. We may transfer any of our rights or obligations under the Terms of this Web Site, without your prior written consent, to any business with which we form a joint venture, which we purchase, or to which we are sold.
16.7. Headers: The statements in the Terms and Conditions of this Web Site are included for convenience only and shall not affect their interpretation.
ZAS will prosecute the breach of these conditions and any misuse of its website.
17. APPLICABLE LAW AND JURISDICTION
The Terms and Conditions of this Web Site shall be governed by and construed in accordance with Spanish law. ZAS and the user, expressly waiving any other jurisdiction or applicable law that may correspond to them, submit to Spanish common law legislation and to the jurisdiction of the Courts and Tribunals of the city of Madrid (Spain), unless the applicable legislation imperatively determines another jurisdiction or different legislation.
II. ZAS PRIVACY POLICY
We are committed to protecting the privacy of everyone who visits www.zascomidaentuboca.com (“ZAS”) (the “Website”). Please read the following privacy policy which explains how we use and protect your information.
By visiting and/or registering and/or requesting services on this Web Site, you agree and where required, consent to the collection, use and transmission of the data provided in accordance with the provisions of these privacy policies.
INFORMATION WE COLLECT ABOUT YOU
1.1. When you visit the Site or use our online Services to place an order with ZAS through the Site, you may be asked to provide us with information about yourself, including your name, contact details and credit or debit card information. We may also collect information about your use of the Site and our Services from messages you leave on the Site and from e-mails or letters you send to us.
1.2. When accessing ZAS information and/or the Website or the Service using mobile digital routes such as (but not limited to these types) mobile, tablet or other device/technology, including mobile applications, the collection and use of your data will be in accordance with this Privacy Policy. We may collect technical information from your mobile device, the Website or the Service that is performed through a mobile device, such as location data and certain performance characteristics and data about, device, carrier/operating system, including device and connection type, IP address, mobile payment methods, interaction with other retail technologies such as the use of NFC Tags, QR codes or the use of mobile coupons. Unless you have opted to remain anonymous through your device and/or platform settings, this information may be collected and used by us automatically if you use the Website or the Service through your mobile device(s), through any ZAS mobile application, through your mobile browser or otherwise.
2. USE OF YOUR DATA
If you do not want to receive our personalized discounts and offers, please indicate it here.
2.1. The information you provide will enable us to provide you with access to certain parts of the Site and to provide you with the services you have requested. It will also allow us to bill you and to contact you or the restaurant, as necessary in connection with our services. For example, we and/or the restaurant may use your information to provide you with order status updates and other information about your order, such as requesting information about how satisfied you are with your order, by e-mail, telephone, mobile or mobile messaging (e.g., SMS, MMS, etc.). We will also use and analyze the information collected so that we can administer, support, improve and develop our business as well as for statistical and analytical purposes and to help prevent fraud. Where applicable, you may now and in the future express your preferences regarding the use of your data as set out in this Privacy Policy, and may be exercised depending on the method you have chosen to use the Service, for example, cell phone applications or through the Website.
2.2. We may use your information to contact you to obtain your feedback on our services and occasionally to notify you about important changes or developments to our Site and Services.
2.3. Under this clause you agree that we may use your data to inform you of other of our products and services that may be of interest to you including direct marketing services. Contact may be by phone, text message (SMS), email or push notification in case you are a user of our mobile application. It will always be your choice to continue to receive marketing communications and updates from ZAS. If you no longer wish to receive this information, you can change your preferences about receiving email or text messages at any time by visiting your account within ZAS and changing your preferences. Alternatively, you can request to unsubscribe from receiving this type of information by using the usual unsubscribe mechanism that you will find in the emails under the text “Unsubscribe here” which you will have to click on or by replying to one of our SMS with the words “NO MORE PUBLI”. As for push notifications, to stop receiving them you will have to go to the settings of your phone or tablet and change the permissions of such notifications for the ZAS app. If you deactivate this option you will no longer receive updates of your order via app.
2.4. If you so indicate, you agree that we may share your information with our third party partners (in the food, beverage, entertainment, marketing and advertising industries) for the purpose of using your information to market goods and services that may be of interest to you (by mail, telephone, mobile messaging (e.g. SMS, MMS) and/or email).
2.5. If you do not want us to use your data for these purposes or change your mind about being contacted in the future, please contact us using the contact details in section 7 below and/or by modifying your profile accordingly.
2.6. Please note that by providing comments and feedback about the Site and services, you consent to our inclusion of such comments and feedback on the Site and in any marketing or advertising materials. For these purposes we will only identify you by your first name and city of residence.
3. Disclosure of your data
3.1. Such third parties will be in charge of processing the information, such as processing credit card payments and providing support services for us. In any case, all these third parties will act as data processors for ZAS and will be bound by the corresponding data protection contract applicable in accordance with the provisions of Article 12 of the LOPD, Law 15/1999, of December 13. In addition, it may be necessary to provide your data to those take-away and take-away restaurants where you have placed your order. By providing your data, you agree that they are transferred, stored and processed. ZAS will take all necessary steps to ensure that your data is treated securely in accordance with this privacy policy.
3.2. If you have consented, we may allow carefully selected third parties, including within the marketing and advertising industries, our affiliates and partners, to contact you from time to time regarding services that may be of interest to you. They may contact you by telephone, SMS as well as email. Should you change your mind about being contacted by these companies in the future, please contact us using the contact details set out in section 8 below and/or by modifying your profile accordingly.
3.3. If our business were to enter into a joint venture, purchase, be sold to, or merged with, another business entity, information about you may be disclosed or transferred to the target company and our new business partners or owners or their advisors.
3.4. We may use the information you provide to us if we are under a duty to disclose or share your information in order to comply with (and/or believe we are under a duty to comply with) any legal obligation; or in order to enforce our Website Terms and Conditions and any other contracts entered into with you, or to protect the rights of ZAS, the Home Delivery and Takeaway Restaurants or our other partners. By these we mean cross-referencing information with other companies and organizations in order to prevent and protect against fraud.
4. Security and data retention
4.1. We will take the necessary data protection measures to prevent unauthorized access and unlawful processing, accidental loss, destruction and damage. We will retain your information for the legally required period.
4.2. If you have chosen a password that allows you to access certain parts of the Site, you are responsible for maintaining the confidentiality of that password. We recommend that you do not share your password with anyone.
4.3. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will take steps to protect your information, we cannot guarantee the security of your information transmitted to the Site; any transmission is at your own risk. Once we receive your information, we will use strict procedures and security measures to try to prevent unauthorized access.
5. Access and update rights
In compliance with the provisions of Law 15/1999 of December 13, 1999, on the Protection of Personal Data (LOPD), whose purpose is to guarantee and protect, with regard to the processing of personal data, the fundamental rights and freedoms of individuals, we inform you that:
5.1. Your personal data will be processed and stored in the files of ZAS Comida en tu Boca C.B. in order to give an effective response or provide the requested services, facilitate the processing of orders, statistical studies and sending advertising promotions offered by ZAS through its Web Site. In this sense, the user expressly consents to the processing of his or her personal data sent to ZAS for the purposes indicated in this document.
5.2. You have the right to access your personal data to verify the accuracy and completeness of the same, as well as for the purpose of consulting the use that is being made of them and the names of the persons to whom they have been provided.
5.3. You also have the right to request the correction or deletion of personal data or to object to any processing of personal data.
5.4. To obtain information and exercise your rights of access, rectification, cancellation and opposition to the processing of your personal data, please contact us using the contact details listed in section 7 below.
5.5. In any case, ZAS will keep confidential and comply with the obligation of secrecy of all personal data collected and contained in their files in accordance with the provisions of current legislation on data protection and personal data.
6. Changes to our privacy policies
6.1. Any changes to our Privacy Policy will be posted on the Web Site and, where appropriate, through e-mail notification.
7. Contact
7.1. All comments, questions and requests regarding our use of information about you are welcome and should be sent to JUST ZAS, info@zascomidaentuboca.com, or C/ Cesar Puget riquer 8, Santa Eulalia del Rio 07840.
IV. ZAS TERMS AND CONDITIONS OF THE CONTESTS
- These general terms and conditions (the“Contest Terms and Conditions”) shall apply to all contests organized by ZAS.
- The individual contests will also be subject to the General Terms and Conditions of the Contests with subsidiary character to the particular terms and conditions (the“Particular Terms and Conditions of the Contest”) that are established for each contest.
- The contests are open to residents of Spain, over 18 years of age, except employees of ZAS, associated, affiliated or subsidiary companies, and to family members, agents or any person related to the contest.
- The winners will be responsible for ensuring that they are able to accept the corresponding prize, as established in the General and Particular Conditions of the contest.
- We reserve the right to reelect the winner of the contest, if the corresponding prize is not accepted or claimed within the time limit indicated in the Terms and Conditions applicable to the contest.
- The completion and submission of a contest entry form shall be deemed acceptance of the General and Specific Terms and Conditions of the contest.
- The General and Particular Conditions of the contests shall be interpreted in accordance with Spanish law and shall be subject to the exclusive jurisdiction of the competent Spanish Courts and Tribunals.
- All personal data we collect from you will be processed in accordance with the Data Protection Act.
- ZAS reserves the right to eliminate any contest upon prior written notice and/or to modify the General and Particular Conditions of any contest.
- Our decision shall be final and binding in all matters relating to any contest and shall stand as such.
- All standard terms and conditions shall apply.
TERMS AND CONDITIONS OF CONTESTS AND SWEEPSTAKES IN RRSS
- This type of contest will be published on ZAS social networks (Facebook, Twitter, Instagram and Google+) and the contest post will be the platform for participation.
- To participate you must follow the conditions that appear in the post.
- The winner/s will be communicated in the post itself within a maximum of one week.
- The duration of the contest will appear in the post itself. In the case of Twitter, it will sometimes appear in the account biography.
- The prize is a prepaid voucher whose amount is published in the contest post and will be delivered to the winner within a maximum period of one week. If the winner does not decide within 7 days, the prize will be void.
- ZAS will communicate the prize by email to the winner or will reply in the post itself.
Policy criteria for publication of opinions
No opinion submitted through the Web Site shall:
1.1 Contain no defamatory, obscene material. /insultos/
1.2 Promote violence, discrimination or intimidation. (Among other contents that appeal to violence or threats. Phrases that incite discrimination based on age, skin color, educational level, social status, sexual orientation).
1.3 Infringe any other person’s intellectual or industrial property rights.
1.4 Contain unauthorized advertising
1.5 Promote illegal activities or invade the privacy of others or publish information of a private nature.
1.6 Giving the impression that it was originated by us
1.7 Being used to impersonate another person or to misrepresent your affiliation with any other person.
1.8 Contain promotions and commercial citations.
1.9 Contain sexual content or sexually explicit material.
1.10 Contain inappropriate language (offensive, obscene, abusive or racist).
1.11 Not sticking to reality.
1.12 Include references to illegal activity.
1.13 Promote conflicts of interest among restaurants (competing restaurants are not allowed to post negative comments).
1.14 Include duplicate content (duplicity of opinions).
1.15 Be incorrect with the number of the order (the number of the review must correspond to the order placed) or induce doubt (reviews that do not match the full and final experience of the order will not be published.
1.16 To have been made more than 60 days after the order was placed.
TERMS AND CONDITIONS OF THE PRICE GUARANTEE
- ZAS Price Guarantee claims can only be submitted with a reference to the products you included in your ZAS order and will not take into account shipping charges, special offers or discounts offered by restaurants. Your order must be completed, paid for and delivered.
- ZAS Price Guarantee claims can only be submitted with a reference to the products you included in your ZAS order and will not take into account shipping charges, special offers or discounts offered by restaurants. Your order must be completed, paid for and delivered.
- Your order must be completed, paid and delivered.
- ZAS Price Guarantee claims must be submitted at least 14 days after the order is placed.
- A maximum of one ZAS Price Guarantee claim may be made per restaurant in a 30-day period.
- We will review each and every ZAS Price Guarantee claim and reserve the right to confirm with the restaurant that the menus that have been submitted are valid.
- After review, we will decide whether the ZAS Price Guarantee claim is valid and notify you of our decision. Our decision will be final in all matters relating to the ZAS Price Guarantee.
- We will endeavor to handle claims within five business days of receipt of the ZAS Price Guarantee form.
- In the event that we approve the ZAS Price Guarantee claim, we will offer you a discount voucher to reorder from ZAS.
- Discount vouchers are subject to ZAS Terms and Conditions. These vouchers expire 30 days after delivery. There will be no replacement for expired discount vouchers.
- We reserve the right to withdraw the ZAS Price Guarantee at any time without prior written notice and/or alter or modify the terms and conditions of the ZAS Price Guarantee.
- By completing a ZAS Price Guarantee claim form you will be deemed to have accepted the terms and conditions of the ZAS Price Guarantee.
- The terms and conditions of the ZAS Price Guarantee are governed by the laws of Spain and are subject to the exclusive jurisdiction of the Spanish courts.